PEAKHSPORT LLC is committed to providing customers with a worry-free and transparent shopping experience. We have established the following return and after-sales policies for the sports products we sell (women's yoga wear, yoga mats, jump ropes, and massage guns).
I. Return Eligibility
Customers may request a return if the following conditions are met:
The request is made within 30 days of receiving the item.
The item is free from user-inflicted damage and has no quality defects.
The item remains in a condition that allows for identification.
Special Note:
✔ Open-box returns accepted.
Even if the item has been unboxed, a return request is still valid provided there is no severe damage and the item remains suitable for resale.
II. Non-Returnable Situations
Return requests may not be accepted in the following cases:
The item shows signs of heavy use or damage.
Damage caused by user mishandling.
Unauthorized return shipments.
Requests made beyond the return period.
III. Return Shipping Costs
**Returns due to quality issues:** PEAKHSPORT LLC covers the shipping costs.
**Returns for non-quality reasons (e.g., dislike, incorrect size):** The customer covers the shipping costs.
IV. Refund Information
Refunds will be processed within 3–5 business days of receiving the returned item.
Refunds will be issued via the original payment method.
Processing times by banks or payment platforms may cause slight delays.
V. Return Process
Contact customer service to submit a return request.
Obtain return authorization and the return address.
Ship the item back as instructed.
Refund processed after warehouse inspection.
VI. Return Address
530 W 17th St, Jacksonville, FL 32206
VII. Important Tips
Please keep the packaging intact when shipping the item back.
We recommend using a shipping method with tracking.
Shipping items back without prior confirmation may result in processing delays.
VIII. Contact Us
For any return or after-sales inquiries, please contact us at:
Phone: +1 (857) 822-9077
Email: daysha@peakhsportllc.com
PEAKHSPORT LLC
Making shopping worry-free and returns transparent.